Fair and Square

By Five Oaks HR

Handle grievances, conduct and performance concerns fairly and calmly, with conversations and investigations that stand up to scrutiny.

  • 10 CPD hours
  • Course or workshop
  • Live online
  • Four weekly live sessions of 2.5 hours
The CPD Accreditation Bureau crest

CPD Accredited

CPDAB-A-2026-0033

About this course

Employee relations cases are stressful for everyone involved. This course gives you a fair, consistent way to handle them: early conversations, investigations, hearings, outcomes and records. You practise with realistic cases and leave with templates and a clear process you can follow when a case lands on your desk.

The four sessions cover early resolution, investigations, formal meetings and outcomes and records. Learners receive an investigation planner and report template, meeting scripts and outcome letters and realistic case practice, and a certificate for 10 CPD hours.

It is designed for HR advisers and generalists, HR business partners, people managers who handle formal cases and small HR teams without an ER specialist.

What you will learn

  • Resolve issues early through good conversations
  • Plan and run a fair investigation
  • Prepare for and manage formal meetings
  • Reach outcomes that are reasonable and consistent
  • Keep clear, compliant records
  • Support everyone involved, including the manager

Course details

CPD hours
10
Format
Course or workshop
Delivery
Live online
Duration
Four weekly live sessions of 2.5 hours
Language
English
Price
€645 per person

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