Stakeholder Engagement for Managers Who Deliver
This course is for managers who want stakeholder engagement to be a measurable management discipline rather than soft-skills theatre.
- 2 CPD hours
- eLearning
- Online, self-paced
- About 2 hours, self-paced online
CPD Accredited
CPDAB-A-2026-0077
About this course
This course is for managers who want stakeholder engagement to be a measurable management discipline rather than soft-skills theatre.
The course covers The cost of talking to no one, Map the room with the power-interest grid, Close the expectation-reality gap, Build a deliberate engagement strategy, ISO 9001 and the engagement clauses that matter, Communicate, influence, include, Measure what engagement actually delivers, Risk, governance, and the ISO trio, and Build your 30-day engagement plan. It is self-paced and online, ends with a short online assessment, and every learner who passes receives a certificate for 2 CPD hours.
It is designed for aspiring, new, and experienced managers in any sector, especially team leads, operations and programme managers, quality leads, and HR business partners.
What you will learn
- Analyse a stakeholder landscape with the power-interest grid
- Map the gap between stakeholder expectations and delivery
- Design a deliberate engagement strategy with objectives and measurement
- Apply ISO 9001, ISO 31000, and ISO 45001 clauses
- Handle resistant stakeholders using structured communication
- Evaluate engagement effectiveness against KPIs
Course details
- CPD hours
- 2
- Format
- eLearning
- Delivery
- Online, self-paced
- Duration
- About 2 hours, self-paced online
- Language
- English
- Price
- €200 per person
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