The Everyday HR Toolkit

By Five Oaks HR

Everything a new HR coordinator or generalist needs to run day-to-day HR with confidence, from records and policies to absence and queries.

  • 15 CPD hours
  • Course or workshop
  • Live online
  • Six weekly live sessions of 2.5 hours
The CPD Accreditation Bureau crest

CPD Accredited

CPDAB-A-2026-0032

About this course

Many people land in HR roles without a proper grounding. This six-week certificate covers the everyday work of HR: the employee lifecycle, records and data protection, policies, absence, everyday employee relations and handling questions well. It is practical, friendly and full of templates, so you can put it to work straight away.

The six sessions cover how HR works, records and data protection, policies that people read, absence and leave, everyday employee relations and your HR toolkit. Learners receive an HR process starter pack, policy and letter templates and a data protection checklist for HR, and a certificate for 15 CPD hours.

It is designed for new HR coordinators and assistants, office managers who handle HR, people moving into HR from another role and HR generalists who want to fill gaps.

What you will learn

  • Explain the employee lifecycle and HR’s role at each stage
  • Keep HR records accurate and GDPR compliant
  • Write and update clear policies
  • Manage absence fairly and consistently
  • Handle employee questions and simple issues with confidence
  • Know when to escalate and to whom

Course details

CPD hours
15
Format
Course or workshop
Delivery
Live online
Duration
Six weekly live sessions of 2.5 hours
Language
English
Price
€795 per person

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